1. Introduction

Royal Cab Services is committed to protecting your privacy. When you use our transportation services, we gather, use, disclose, and protect your personal information as described in this privacy policy. You consent to the collection and use of your information in line with this policy by using our services.

  1. Information We Collect

We gather the following kinds of personal data from your interactions with Royal Cab Services:

  1. Personal Identifiable Information (PII):

  • Name, phone number, email address, and other contact details.
  • Payment information, such as billing addresses and credit/debit card details.

  1. Location Data:

  • GPS location in real-time when making a reservation and utilizing our service.
  • Pick-up and drop-off locations to facilitate ride tracking and improve service efficiency.

  1. Usage and Technical Information:

  • IP address, device information, browser type, and usage records.
  • Communication records, including customer service interactions and ride-related messages.

  1. Cookies and Tracking Technologies:

  • Cookies and related technologies are used to track user behavior, improve our services, and improve your experience.

  1. How We Use Your Information

We utilize the data gathered for the following objectives:

  • Service fulfillment: To handle reservations for rides, handle payments, and offer customer service.
  • Safety and Security: By monitoring rides and stopping fraudulent activity, we can make sure that both drivers and passengers are safe.
  • Service Improvement: To analyze trends, enhance ride experience, and develop new features.
  • Legal Compliance: Adhering to relevant laws, rules, and legal procedures.
  • Marketing & Promotions: To notify you about important changes, offers, and services (you have the option to unsubscribe at any moment).

  1. Data Security

To prevent unauthorized access, change, disclosure, or destruction of your data, we employ stringent security measures. These actions consist of:

  • Encryption of private information, such as credit card numbers.
  • Secure access controls and authentication mechanisms.
  • Regular security audits and compliance checks.

  1. Sharing of Information

Your personal information is never sold, rented, or traded by us. However, in the following situations, we might divulge your information:

  • Service Providers: With dependable outside partners who help with ride monitoring, payment processing, and customer service.
  • Legal Requirements: When mandated by regulatory bodies, law enforcement, or court cases.
  • Business Transfers: Your data might be given to a new owner in the case of a merger, acquisition, or business restructure.

  1. Your Choices and Rights

You have the following rights regarding your data:

  • Access and Correction: You have the option to ask for access to your data and have any errors fixed.
  • Data Deletion: By legal and corporate retention rules, you have the right to request that your data be deleted.
  • Opt-Out: By following the unsubscribe instructions in our emails, you can choose not to receive marketing messages.
  • Data Portability: A structured copy of your data is available upon request.

Please contact us at [Insert Contact Email] if you have any questions about privacy or would like to exercise your rights.

  1. Data Retention

We only keep your personal information for as long as is required to fulfill service requests, comply with legal requirements, and conduct legal business. Once no longer needed, your data is securely deleted or anonymized.

  1. Third-Party Links and Services

Links to external websites or integrations with third-party apps might be present in our service. We advise you to study the privacy policies of third-party services as they are not covered by this one.

  1. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any modifications will be announced together with the revised date of implementation. You agree to the updated policy if you keep using our services after it has been modified.

  1. Contact Us

Please contact us at [Insert Contact Email] or via our customer service channels if you have any queries, worries, or requests about our policy on privacy.

Thank you for choosing Royal Cab Services. Your privacy and security are our priority.